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Longwater Lane 01603 747344
Bure Valley 01263 733949

The Cat Hotel

Norfolk’s only luxury cattery led by Veterinary Staff

Welcome to The Cat Hotel Cattery Norwich

Norwich’s only luxury cattery led by Veterinary Staff.

The Cat Hotel is a fully licensed boarding cattery near Norwich for healthy cats to stay whenever their owners need a hand, and is located at the Taverham Vets Longwater Lane surgery. As the Cat Hotel is run by caring and experienced professionals, we give you peace of mind that your cat will be left in the very best of hands when you go away.

Prior to their stay with us, your cat is checked over and vaccination status is checked by a vet free of charge to make sure they are fit and healthy. Our qualified veterinary staff will then discuss with you any concerns you may have or particular requirements of your cat, and can show you your cat’s home during their stay with us.

  • Friendly, compassionate
  • Purpose built “state of the art” cattery
  • Warm in winter, cool in summer
  • 24 Hour Emergency Cover
  • Run by Qualified Veterinary Staff
  • Air conditioned
  • Full sneeze barriers

Opening Hours

Monday: 9:00AM - 4:30PM

Tuesday: 9:00AM - 4:30PM

Wednesday: 9:00AM - 5:30PM

Thursday: 9:00AM - 4:30PM

Friday: 9:00AM - 5:30PM

Saturday: 9:30AM - 10:30AM & 4:30PM - 5:30PM

Sunday: 9:30AM - 10:30AM & 4:30PM - 5:30PM

In Safe Hands

All cats are checked by veterinary staff daily and at least twice more. Qualified veterinary staff live in a flat on site a matter of metres away from the Cat Hotel and routinely checks cats in the evening. In the unlikely event of any serious problems arising then the duty vet will always be on hand 24/7. If need be, unwell cats can be transferred to be hospitalised at our main centre at Taverham.
If your cat requires special medication or regular treatment for any condition whilst staying with us, our highly trained veterinary staff can ensure everything is done correctly. Who better to administer medication than a trained veterinary professional?

Our Facilities

We have 9 spacious cat enclosures on the first floor of the Longwater Lane surgery in Costessey. The area is light and airy with the added advantage of air conditioning. This means that no matter the weather, your cat will be cozy and warm in winter and cool in summer. The cat enclosures were designed by a vet at the practice with his cat in mind, and then built to our bespoke specification by a specialist company.

Each enclosure is made of hygienic and impervious uPVC and ‘Altro’ medical grade flooring. There is an ample exercise area and raised sleeping platform. Enclosures also have raised level walkways with ramps connecting to the to the floor level.

The 3D layout ensures your cat has a stimulating environment and that they have many options to chose from when deciding on where to spend some time during their stay. Each enclosure is separated from its neighbour by full height ‘sneeze barriers’.


  Standard Price Pet Health Club
1 Cat £13.40 per day £12.06 per day
2 Cats £21.70 per day £19.53 per day
3 Cats  £26.40 per day £23.76 per day
4 Cats  £32.60 per day £29.34 per day

Charges are per day not per night.

*additional charges apply for diabetic cats on insulin and cats on multiple medications

Cat Hotel T&C's